Privacy Policy

Who this policy covers

This policy applies to baybilt.com, operated by Bay Bilt ("Bay Bilt," "I," "me"). Bay Bilt is a one-person handyman business based in Martinez, California.

Information I collect

When you use baybilt.com, I may collect:

• Quote request details — the service you need, a description of the job, timing, property type, your relationship to the property, and an optional budget range.
• Location information — city, ZIP code, and optionally a street address for the project.
• Contact information — first and last name, phone number, and email address.
• Photos you choose to upload with a project request.
• Technical and analytics data — pages visited, referring page, and general usage patterns, collected through Google Analytics and similar tools. See "Cookies and analytics" below.
• Marketing attribution — UTM parameters and ad click identifiers (such as Google or Microsoft click IDs) present in the URL when you arrive at the site, so I can understand which channels drive project requests.

How I use this information

• To review your quote request and respond with a quote or questions.
• To respond to inquiries sent by phone, email, or the contact form.
• To understand site usage and improve content, navigation, and the quote-request experience.
• To measure which marketing channels and pages lead to quote requests.

How information is shared

Quote request details, including your contact information, job description, and photos, are used by me to respond to your request. I do not sell or share them with other businesses for marketing. If a job needs a licensed professional, I will ask before sharing your details with anyone.

I also use third-party service providers to operate the site and process submissions, which may include:

• Netlify (hosting, form submission storage, and file uploads)
• Google Analytics (site usage analytics)
• Email delivery services used to notify me of new quote requests

I do not sell personal information.

Cookies and analytics

baybilt.com uses Google Analytics, which may set cookies or use similar technology to understand how visitors use the site. You can control cookies through your browser settings; some site functionality may be affected if cookies are disabled.

Data retention

I keep quote request information for as long as reasonably necessary to respond to you, do the work, and maintain basic business records. [LEGAL REVIEW RECOMMENDED] — a specific retention schedule has not yet been defined.

Your choices

To request that I delete information you've submitted, or to ask what information I hold about you, contact BayBilt925@gmail.com. Depending on your state of residence, you may have additional rights under applicable privacy law. [LEGAL REVIEW RECOMMENDED] — this section should be reviewed against CCPA/CPRA and any other applicable law before publishing final language.

Children's privacy

baybilt.com is not directed at children, and I do not knowingly collect information from children.

Changes to this policy

I may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact

Questions about this policy can be sent to BayBilt925@gmail.com.